Hello,
One of the user is not able to login to VCAC 6.0 User interface and i am not able to find or locate any abnormal behavior in Catalina.out logs for SSO and VCAC appliance.
Issue is : User login to the Portal using their AD credential who actually have Tenant Admin Privileges, the login process creates a token for the login and returns a valid message but user is not able to login since he again get the login page which actually does not display any sort of error, however, if he tries to put some random password, UI throws error "Username or Password Invalid"
When i tried login to the same portal from his same computer, i could able to login and when he also tries to login to Portal using my Computer, login behavior is same (i.e. Process the credentials and then reload the login page).
I am sure i am not able to reach a place where i might get the log for the error or cause for the issue, but i need your expert help to figure it out.
Need your help!! Thanks in Advance
Br,
MG