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Running vSphere proxy agent (VRMagent.exe) in different datacenter than vCenter it connects to

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Due to different active directory domains and other restrictions we are forced to run two servers in datacenter A that hosts the vSphere proxy agent. This agent is then used for an endpoint that is located in datacenter B. Datacenter B is in a different country and have a separate active directory domain.

 

This is working, but from time to time we get the following error:

2018-02-12T03:29:25.587Z SERVER08 vcac: [component="iaas:VRMAgent.exe" priority="Debug" thread="3192"] [sub-thread-Id="37"  context=""  token=""] Starting Ping Report

2018-02-12T03:29:30.462Z SERVER08 vcac: [component="iaas:VRMAgent.exe" priority="Debug" thread="3192"] [sub-thread-Id="37"  context=""  token=""] This exception was caught:

System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)

   at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

   --- End of inner exception stack trace ---

   at DynamicOps.Vrm.Agent.Core.VRMCoreAgent.SendPingReport()

   at DynamicOps.Vrm.Agent.Core.CoreAgentBase.SendPingReportLoop(Object sender, ElapsedEventArgs e)

INNER EXCEPTION: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)

   at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

2018-02-12T03:29:30.462Z SERVER08 vcac: [component="iaas:VRMAgent.exe" priority="Error" thread="3192"] [sub-thread-Id="37"  context=""  token=""] <?xml version="1.0" encoding="utf-16"?>

<boolean>false</boolean>

This exception was caught:

System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. ---> System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)

   at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

   --- End of inner exception stack trace ---

   at DynamicOps.Vrm.Agent.Core.VRMCoreAgent.SendPingReport()

   at DynamicOps.Vrm.Agent.Core.CoreAgentBase.SendPingReportLoop(Object sender, ElapsedEventArgs e)

INNER EXCEPTION: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   --- End of inner exception stack trace ---

   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)

   at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)

   at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)

   at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)

 

 

Right now I'm stuck in trying to figure out where the problem is. If it is the remote vCSA, or if it is the VPN/Firewall/Loadbalancer, or if it is just the fact that VRMagent is running to far from the endpoint it connects to.

 

Any ideas?


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