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REST call error found inside VRASNRequestUtil.getTemplateViaRest: Method failed: with code: 403 - Forbidden username/password combo

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Trying to get ServiceNow integration to work with vRA. It's able to pull in catalog items, services, and other things, but requests always fail with the above message citing the correct ID of the catalog item. SR is open for this (16318323512) but we're looking for engineering assistance here since the configuration steps in the document were followed multiple times, and a test SNOW instance cloned and rebuilt multiple times.


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