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vRA 6.2 - Provisioning SLES12 template times out at CustomizeVM

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Hi,

I wanted to update one of my vRA templates with SLES12. I have used the same blueprint for SLES 11, without issues. However after changing the template in the blueprint from SLES 11 to SLES 12, the provisioning process hangs during CustomizeVM.

The System is a vanilla SLES with all standard parameters set during installation, with a static IP. Same as the old 'SLES 11 template. Both use the same Guest Customization, no guest agent is installed.

The provisioning process times out after 2 hours.

 

Has anyone experience with provisioning this OS version?

 

Following errors are displayed in the Infrastructure log:

 

[VMNAME] [CustomizeVM] Customization of VMNAME failed.: Timeout waiting for CustomizeVM completion event.

 

Error resuming workflow 7f036e05-616b-40d3-b89c-59ef361124f0 before delivering workitem response CustomizeVM b073f11b-6493-486c-9887-b4fc52c58ba1, exception: Workflow with id "7f036e05-616b-40d3-b89c-59ef361124f0" not found in state persistence store.

 

Can not upgrade workflow 7f036e05-616b-40d3-b89c-59ef361124f0

 

Error delivering workitem response CustomizeVM b073f11b-6493-486c-9887-b4fc52c58ba1 to workflow 7f036e05-616b-40d3-b89c-59ef361124f0, exception: Can not upgrade workflow 7f036e05-616b-40d3-b89c-59ef361124f0 Inner Exception: Event "ReceiveWorkItemResponse" on interface type "DynamicOps.VMPS.Service.IWorkItemService" for instance id "7f036e05-616b-40d3-b89c-59ef361124f0" cannot be delivered.

 

Error processing [CustomizeVM], error details: Customization of VMNAME failed.


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