Problem description:
- Customer is using vCAC 6.1.0 that has been deployed over a year. The certificate of vcac application must be regenerated, otherwise IaaS service is not available! (See KB: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2101390)
Follow the step of KB:
1) Step 1: regenerate certificate from vcac config consol (see screenshot "step1-xxx")
2) Step 2: remote to IaaS server and download the certificate (see screenshot "step2-xxx")
3) Step 3: register the user and run " Vcac-Config.exe RegisterSolutionUser xxxxxxx", but get error "HTTP Status 500 - Can not retrieve the SSO SSL certificate chain".
Since this error, IaaS service cannot start! Can anybody give some suggestions? Thanks!