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Cloning from a vApp template of vCloud Director failed.

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Hi there,

 

We are trying to request a machine from a blueprint but failed. The "Build Information" tab of the blueprint is as follows.

"Platform type": vCloud

"Blueprint type":Server

"Provisioning workflow":CloneWorkflow

"Clone from":vApp_temp (Selected from "vApp templates" shown in dialog box "Selected vApp Template")

 

Error Information

"Workflow "vCloudCloneVM" failed with the following exception: Error in finding user Tommy in organization Company_Org_vdc. Inner Exception: Error accessing organization: Company_Org_vdc."

 

Stack Trace

"at DynamicOps.VCloudModel.Interface.VCloudManagementServices.GetOrgUser(String orgName, String vcdUserName) at DynamicOps.VCloudModel.Activities.VCloudGetUserReference.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation) Inner Exception: at DynamicOps.VCloudModel.Interface.VCloudManagementServices.GetAdminOrg(String orgName) at DynamicOps.VCloudModel.Interface.VCloudManagementServices.GetOrgUser(String orgName, String vcdUserName)"

 

Please help.

 

Many thanks


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