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vRA 6.2 Upgrade Issues

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Has anyone successfully upgraded yet?

 

The upgrade process went fine, util I got to the "apply branding stage". When trying to re-register with SSO I got the following error:


JAXP00010001: The parser has encountered more than "100" entity expansions in this document; this is the limit imposed by the JDK. java.lang.AssertionError: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; JAXP00010001: The parser has encountered more than "100" entity expansions in this document; this is the limit imposed by the JDK.

 

I found this KB which fixed the issue - VMware KB: Creating tenants and adding or deleting users fails in VMware vRealize Automation when using vSphere Sing…

 

Once I logged in to the vRA portal I noticed that my items were not displaying the correct information, and when you click into the details of a VM it comes up with "cannot find machineID parameter".

 

After having a closer look in catalina.out I noticed that the IAAS repository service could not authenticate. This was confirmed when looking at the logs on the IAAS server.

 

Reverting to snapshot/backups seems to have made matters worse as I can't rerun the upgrade. I get:

 

"Cannot validate Model Manager Web host. The remote server returned an error: (500) Internal Server Error"

 

Browsing to https://localhost/Repository when logged in as my service account user confirms this to. It displays a "FailedAuthentication / Invalid Credentials" error.

 

This is the first time I have had issues with vCAC/vRA installs/upgrades!

 

As always any pointers are appreciated!

 

Cheers


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