So while talking with some of the powers to be about the provisioning process one of the question that was asked over and over was "how long did that part take?" So in an attempt to be able to answer those question I was thinking of creating a DB that would supply metrics or timestamps of the different stages.
I was going to use this as a starting point http://www.vcoportal.de/2012/07/little-cmdb-part1/ and add another table for timestamps of the different steps and or stages.
So while I was working this out, I had a light bulb moment and thought, hey I could create another table to hold the all the properties for the virtual machine. My thoughts would be to use the properties in that table to automatically resubmit the request using the "Request a catalog item" workflow if a original request fails.
Anybody else played around with some kind of automatic recovery from a failed provision request?
Cheers!!
Steve