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Guest Agent - why you no function?

Hi all,

 

So this is my second time trying to install and use the guest agent, aka gugent.  I wanted to use it primarily so that additional storage volumes would automatically get formatted and assigned a drive letter during provisioning.  However, I'm testing the blueprint with the guest agent and it appears something is not working right.  Here is what I did:

 

I converted my template to a VM.  I followed the vCAC 6.1 instructions for installing the Guest Agent on a Windows machine.  The vcacguestagentservice installed successfully, and I saw that the service was set to Automatic but not started.  I ran the command to point it to the IaaS server, according to the directions.  (Shortly before I converted the VM back to a template, I did notice a message in the System log mentioning that "the service was configured for Interactive but Interactive was not allowed", or something to that effect.)  I converted the VM back to a template, and then pointed my existing blueprint to this modified template.  I tried requesting a new VM from this blueprint, with an additional storage volume.  I noticed that the additional volume still did not automatically get initialized, formatted and assigned a drive letter.  In addition, I'm under the impression that the vCACGuestagentservice is supposed to self remove/uninstall, and it didn't do that either -- the vCACGuestAgentService is still present and running on the newly provisioned VM.  What did I do wrong here?  Thanks! 


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