Hi Community,
I have run into an issue with the authentication and am confused if this is something I do wrong in our configuration or if this is seen elsewhere as well?
Scenario:
1.One service account for installation used, which has read access to the 3 domains in question. The account itself resides in one of the 3 domains (not sure if this is the root cause for the issue, but somehow doubt it).
2.One tenant setup with 3 identity stores, one for each region and all configured the exact same way;
Issue:
Users not in the same domain as the systems (which is also the same domain as the service account), can't logon. There is no error thrown at the logon screen, after a while of attempting to authenticate, the user is presented again with the logon screen cleared out. If I add accounts, which are not member of a handful of groups, they can authenticate.
As per VMware, the issue with no authentication being possible if a user is member of around 100 nested groups should be solved with the Update 1, which we applied as well.
Appliance Name: VMware vCAC Appliance
Appliance Version: 6.0.1.0 Build 1569764
Appliance Name: VMware Identity Appliance
Appliance Version: 2.0.1.0 Build 1545089
Thanks for any hint you may have.
Bij