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Unable to see catalog items in Service Now

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We installed the vRA Plugin for ITSM 3.0 on Service Now Istanbul. We followed the instructions but after executing the scripts we can see the categories but not the category items. also there is no "Add here" button (might be missing because no items are there). I hope somebody can help us.


No sensors defined - Error

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Anyone seeing this error inside the vRealize Module > Logs

 

REST call error found inside VRASNRequestUtil.preImportRequest: No sensors defined

REST call error found inside VRASNAuthGenerator.generateAuthCode: No sensors defined

REST call error found inside VRASNRequestUtil.preImportRequest: No sensors defined

REST call error found inside VRASNImportCMDB.reconcileCMDB for pagination: No sensors defined

REST call error found inside VRASNImportCMDB.preImportCMDB: No sensors defined

 

We're seeing it across multiple script includes.functions

 

ServiceNow ticket opened; This error can be fixed by adding a line of code "request.setEccParameter('skip_senor',true)", but that would man changing a lot of plugin code. We have raised a HI ticket also for this but they are also giving the same solution and directing to check with vRealize support for the fix.

Re-authenticate settings resets to 30 minutes after vRA services restart or reboot

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Re-authenticate settings resets to 30 minutes after vRA services are restarted or vRA appliances are rebooted.

Do you happen to know how to make my setting permanent?

Problem with code stream management pack for it devops 2.2.1

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Hi, I've just installed the code stream management pack for it devpops 2.2.1 following the installation guide with 2 vra server 7.3, patch for licensing, package installed on orchestrator and workflow run correctly.

I've setup 2 endpoint related to my other productive vRA installation (7.3):

- one to the vra internal orchestrator

- one for the vra itself

 

I've tried now to import some package from orchestrator (action or workflow) or vRA (blueprint) but it seems that the importing is stuck at the initial step. The request seems to be stuck:

RSA SecurID fails when a user change to a new token

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Hi,

 

We have implemented RSA SecurID authentication for vRA 7.3 and it works fine, but if a user changes their token, they can't log in anymore. For instance they buy a new phone and needs to get a new token for their user account. The new token works fine with all other SecurID services we have. We have tried deleting the old token from the RSA server, but still no success.

 

Anyone ever had this issue or got any clue on what may cause this?

 

Thanks,

 

Nils

Restric access to System Directory in vRA

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Hi,

 

We want to restrict users from trying to log in to the System Directory in vRA. How can we accomplish this? We feel it's a security concern that any user can try to log into vRA via the System Directory. I have tried to restrict access using Network Ranges, but any network are still able to log in.

 

Thanks,

 

Nils

Clarity on "vRealize Automation agent"

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Does this include management agents?  I believe this phrase indicates proxy agents only?

Issue with vRA 7.3 while creating a request (submitting a request template) through REST API

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Hi All,

 

We've XaaS blueprint with Map field and by default few values are added into the field.

 

 

We can see the same default values in request template like below

 

 "Map": {            "componentTypeId": null,            "componentId": null,            "classId": "Map",            "typeFilter": null,            "data": {                "Disk": "C",                "Memoru": "100"            }        }

 

But when we post the same template back to vRA, we are getting below error for Map field

 

{    "errors": [        {            "code": 10101,            "source": null,            "message": "Invalid argument.",            "systemMessage": "Field Map has a NULL schema (ComplexDataType[componentTypeId=null, componentId=null, classId=Map, typeFilter=null, label=null, schema=null])",            "moreInfoUrl": null        }    ]
}

 

Any idea, What I am missing here ?


Is there a way to access the payload of VCACVM Properties in a XAAS blueprint without using the Event Broker? #vRealizeAutomation #vRealizeOrchestrator

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I have a workflow as XAAS blueprint. I want to attach this to another blueprint and use the vm provisioned details to perform some actions.

Is it possible to access the properties without using the Event Broker?

DynamicOps.Tools.EncryptionKeyTool.exe Error, Padding is invalid and cannot be removed

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I am upgrading a vCAC 6.2.3 environment to vRA 7.3 and getting a failure when migrating the SQL db.  I am able to un-encrypt the dB and upgrade the scheme however when the migration tries to re-encrypt the db it fails.

 

2018-03-14 7:51:40] D:\Program Files (x86)\VMware\vCAC\Server\Database\sqlcmd.exe -S XXXXXXXXXX -d XXXXXXXXXX -b -i C:\Users\sXXXXXXXXXX AppData\Local\Temp\tmp8B66.tmp

[2018-03-14 7:51:42] Executed C:\Users\XXXXXXXXXX AppData\Local\Temp\tmp8B66.tmp.

[2018-03-14 7:51:42] Clear database encryption hash: Succeeded

[2018-03-14 7:51:42] D:\Program Files (x86)\VMware\vCAC\Server\ConfigTool\EncryptionKeyTool\DynamicOps.Tools.EncryptionKeyTool.exe re-encrypt-database -pk ****** -nk ****** -cs "Data Source=XXXXXXXXXX ;Initial Catalog=dXXXXXXXXXX ;Integrated Security=True;Pooling=True;Max Pool Size=200;MultipleActiveResultSets=True;Connect Timeout=200" -v

[2018-03-14 7:51:43] DynamicOps.Tools.EncryptionKeyTool.exe Error: 0 : Cannot re-encrypt value C1F0YRuzUmh1ppIKyAY3SePH3s8zI6eZ9hhgWihcmoI= of item 57d5aae6-2652-4825-abdd-2b1f1e63f9e3 in table [dbo].[Credential]: Padding is invalid and cannot be removed.

 

The only thing on google is for vRA 7.2,  but the hotfix doesn't apply to 7.3.  Since it referenced MS Framework 5, I went ahead and uninstalled it.  Still receiving the error.  Has anyone seen this before?

7.3 Custom Property "Show in Request" at BG Level shows both at Deployment AND Machine levels

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I have a situation where I have a property where the value needs collected for only one BG.

 

The blueprints are shared for all BGs so I put the new unique property at the BG level. Well, it shows twice, once at the deployment level then again down at the machine component. Is there any way to have this property only shown once?

How to make dynamic folder creation in vSphere for vRA blueprint deployments?

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Hello and good day!

 

Im trying to figure out how to make a dynamic folder created  when a user requests a vRA blueprint and have those machines from that deploy dumped into that folder.

 

 

 

 

What im aiming for is that when a user requests a blueprint in vRA, the request page asks what their name is.

When  the machines are created/deployed from that blueprint/request, a folder would be created in vSphere that would be labeled with the username that was provided through the request form, and all those provisioned machines would then be dropped into that folder.

 

Ive ran across the custom property of VMware.VirtualCenter.Folder, which works fine if  I manually put in the info into the blueprint properties,  but of course every time that blueprint is ran, it puts all the provisioned machines in the same folder.  Im aiming for the value of that property be dynamic and based on the info provided in the blueprint request form.

 

Hope this makes sense.

 

Any general help would be appreciated.

 

Eventually, id like the folder to be created with the info of <user+time/date>, but for starters and for my understanding, if i could just get it created dynamically with the user name, that would be a good start.

 

 

Thank you

getApplicableNetworks retrieves more than Business Group networks

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hello,I have VRA 7.3 environment

I've created a Custom Property Definition for VirtualMachine.Network0.Name. 

I find a problem when i finished , I was requested a vm and the vra has a error

 

Action 'getApplicableNetworks' in module 'com.vmware.vra.networks' failed : 400 Bad request (Dynamic Script Module name : getReservationsForUserAndComponent

Add Note in VRA for Customer

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Hello Everyone,

In our vRA Environment, we would like to add a note when user add or modify the disk from "Reconfigure". This note is to inform customer that they have to extend or format the raw partition from OS. 

is it possible to add this note or message under reconfigure section?

 

Thanks,

Milind MK.

Add AD Group Managed Service Account

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I am having problems finding a way to add a GMSA with an orchestrator workflow.

 

Any suggestions


Decom single VM in multi-VM deployment

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In most cases we deploy a single VM per deployment and in that scenario you can run the destroy action on either the VM or the deployment successfully.  But in cases where multiple VMs are part of a single deployment there doesn't appear to be a way to destroy just a single VM in that deployment.  In multi-VM deployments it seems like the destroy action is no available for individual items.  Am I missing something or is there no way to destroy one VM in a deployment?

Necessary permissions to use Cloud Client

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What are the necessary permissions which a user must have in order to log in on a tenant with Cloud Client using the command vra login userpass. Can I use certain comands in Cloud Clients, if I only have limited permissions, say I am a business group admin of a tenant?

XAAS blueprint to deploy VRA blueprint - Identify AWS Key Values

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Hi,

 

I have managed make a XAAS blueprint to deploy a VRA Blueprint, but im getting stuck at the below when deploying.

 

In my reservation if i select the various AWS Security Groups they all get added to a machine if i leave the section blank, so when i try to manipulate the json data to select one i get the below error.

 

(com.vmware.library.vcaccafe.request/requestCatalogItemWithProvisioningRequest) Error in (Dynamic Script Module name : requestCatalogItemWithProvisioningRequest#0) [Rest Composite Exception]:  ( [Rest Error]: {Status code: 400}, {Error code: 20117} , {Error Source: null}, {Error Msg: The data specified within the request is invalid.}, {System Msg: The data specified within the request is invalid.} )  ( [Rest Error]: {Status code: 400}, {Error code: 11011} , {Error Source: null}, {Error Msg: The value for the 'amazon_securityGroups' field is not a MultipleLiteral but the field is defined as MultiValued.}, {System Msg: The value for the field id amazon_securityGroups is not a MultipleLiteral but the field is defined as MultiValued.} )

 

 

Below is the code of json that i need to fill in(i need it filled in like this because this is how vra sends it when i inspected it.)

 

{"key":"amazon_provisionInto", "value":{"type":"string", "value":"subnet"}}

{"key":"amazon_securityGroups", "value":{"type":"multiple", "elementTypeId":"INTEGER", "items":[{"type":"integer", "value":805}]}}

 

below is my json code

 

// this code works

json.app.data.amazon_provisionInto = "subnet";

System.log(json.app.data.amazon_provisionInto);

json.app.data.amazon_subnet_id = 18;

 

//this code doesnt work

json.app.data.amazon_securityGroups = 805;

System.log(json.app.data.amazon_securityGroups);

 

 

I have added the subnet in a VPC code and the subnet id code to show code of mine that works.

 

Anyone have any ideas as to why the AWS security group one fails?

VMware vRealize Automation 7.3.1 is now available

Event Broker for failed requests

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Does anyone know what settings i could use in the event broker to capture all events for any request that has failed, looking to send a more user friendly email then the ones VRA has.

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